Our promise
We promise to do all we can to support you or your loved ones to live independently at home with the help of our wide range of products and services – tailored to your individual needs.
This is underpinned by the values we are committed to practicing every day, that express how we feel about Nottingham on Call. These are:
Everybody who works for Nottingham on Call cares about you as an individual. Your welfare is our top priority and we’ll do everything we can to make sure you receive the right service to support you in your day-to-day lives, 24 hours a day, seven days a week.
One size doesn’t fit all. We’ll get to know your needs on an individual basis and offer advice on which options could support you best. With both a range of packages and bespoke options available, we will find a solution, which takes the weight from your shoulders and leaves you focusing on the things that really matter.
Our professional staff will only ever recommend services which are right for you, at the right price. We pride ourselves on the fact that our customer service is second to none, and believe we offer the best value for money service on the market.
From your first contact with us, to installation of your equipment, to our ongoing customer care and support, quality is our prime concern – meaning that we always aim to provide you with the best possible service.
We’re on-call 24 hours a day, seven days a week, 365 days a year. Our caring, knowledgeable and trained staff are based in Nottingham city centre, meaning that we have all the necessary local knowledge to respond as quickly and efficiently as possible.